Contact

We've tried to answer all the most FAQ in the other sections, but please feel free to contact us by filling out this form if you have any further question or doubt. We'll do our best to answer as soon as possible.

Date

Status

Most recent

No information found about the order

Please fill out the e-mail and purchase order number correctly.

Please, check the format and size of the photos.

Please select the type of query you’d like to consult us on We remind you that this procedure is only possible if the following conditions are met. In order to make a change to an order, it is necessary to cancel it, obtain a refund and place a new order. Please note that once cancelled, the purchase amount will be refunded within 48 hours to 21 days (variable according to your bank).

Remember that cancellation can only be fulfilled if, upon receiving your request, your order has not yet been dispatched. We will contact you to confirm that the cancellation of your order has been possible. Please attach one or several images of the faulty product. Please attach one or several images of the wrong product.

How to check the status of your order?

If you aren't a registered user yet

To check the status of your order, you must be a registered user at siroko.com.

If you aren’t a registered user yet, you can sign up by clicking here (please make sure to use the same email address you provided during the purchase process). It takes less than 1 minute and you’ll get immediate access to your order history and status updates.

IMPORTANT NOTE: Please make sure to use the same email address you provided during the purchase process. Your order history will be automatically associated with that email address and you’ll get immediate access to your order status updates.

If you are a registered user

If you are a registered user, you can log in here and you’ll get immediate access to your order history and status updates.

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